Help centre

Tap “Place your ad”, choose a section, then fill in the fields and upload photos. The fields differ by section — a car asks for make, model and mileage; an apartment asks for district, bedrooms and area.

All you need is an account — by email, Google or Apple. The ad is reviewed before it appears, usually within an hour.

Yes. Posting is free in every section for now — Motors, Property, Jobs and the rest — with no packages, promotions or fees. If paid options are added later they will be optional and shown clearly before anything is charged.

The free way to lift an ad in results is the “Bump up” button under My ads: it returns the ad to the top as though it were just posted.

The usual reasons:

• The ad is in manual review, which usually takes under an hour.
• The photos match an existing ad, so it was held automatically as a duplicate.

You can see the status of each ad under “My ads”, along with the reason if one was rejected.

• Inspect the item before paying, and meet somewhere public.
• Do not transfer a deposit to someone you have not met, and do not pay to “reserve” or “ship” before seeing the item.
• Never share the verification code sent to your phone, even with someone claiming to be from us. We never ask for it.
• Be wary of an offer far above market price, or of pressure to move the deal off-platform straight away.
• For cars: check the registration and the periodic inspection record before transferring ownership.

If an ad looks wrong, use “Report this ad” on its page. Reports are reviewed by a person.

From the ad page you can start a chat inside the platform, reveal the mobile number, or message on WhatsApp if the seller has enabled it.

We recommend keeping negotiation in the chat — it is the only record we can refer to if there is a dispute.

From your account settings. Deleting hides your ads and chats immediately. What we keep afterwards is set out in the privacy policy.

Post all your ads for free, and your showroom or agency gets its own page collecting them, with a verified badge once your commercial registration is reviewed. For details, or to upload a large stock in one go, write to business@sougna.com.